Shipping Policy

Shipping of the order from Riddhi Group is very safe, secure and hassle-free. All our products are insured during transit by the insurance company.

Every package of the product (Jewellery / Gold Coin) purchased from Riddhi Group will reach your doorstep in a durable condition and in tamper-proof packing. Our courier partners are Sequel and BVC. We will dispatch through any of these courier partners depending upon their serviceability in the shipping address.

Delivery to Identified Person

Customer needs to enter the correct details of the Consignee / Recipient Name (as stated in their photo identification issued by the Government of India) with complete Address, nearby landmark, pin code and contact number for hassle-free delivery. As the product reaches the destination, at the time of delivery, the recipient will have to provide any of the below-mentioned identity proofs to collect the product:

• Passport
• PAN Card
• Drivers License
• Voters ID

We make sure that delivery is made with the help of a courier agent after checking the identity proof of the recipient and the courier agent confirms the same. To make sure that the delivery is safe and secured, the courier agent will note down details of the recipient's identity proof. During this process, the receiver is expected to cooperate with the agent by providing original copies of identity proof for identification.

Exchange Policy

Jewellery, coins and bars that are purchased can't be exchanged. As it is made on demand.

Cancellation Policy

Jewellery, coins and bars can be cancelled before the order get's in process. Once the order is in the making process can't be cancelled.